What IT Program & Project Management contributes to Cardinal Health

The IT Service Center serves as the primary point of contact for resolving technical issues and addressing client inquiries in alignment with established service level objectives, processes, and procedures. In addition to day-to-day support, the IT Service Center plays a critical role in ensuring readiness for the deployment of new technologies, applications, and processes across Cardinal Health.

As a Project Manager, you will be responsible for driving projects through the full lifecyclefrom initiation to closurewhile leveraging industry-standard tools, methodologies, and best practices to achieve project objectives. This role requires strong organizational skills, the ability to manage competing priorities, and a commitment to delivering high-quality outcomes that support both IT and business goals.

Responsibilities

• Lead Complex IT Projects: Manage end-to-end delivery of IT initiatives within the Service Center, ensuring alignment with organizational goals and strategic priorities.
• Project Planning & Execution: Leverage Hive to develop detailed project plans, timelines, and resource allocations. Drive execution through disciplined project management methodologies including initiating, planning, executing, monitoring and closing processes.
• Stakeholder Engagement: Act as the primary liaison between IT teams, business advisors, leadership and front-line analysts. Facilitate clear communication of project objectives, status, risks, and dependencies.
• Risk & Issue Management: Identify, assess, and mitigate project risks. Maintain RAID (Risks, Assumptions, Issues, Dependencies) logs and proactively resolve issues to minimize impact.
• Budget & Resource Management: Monitor project budgets and resource utilization. Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success
• Change Management: Support organizational transformation by applying structured change management strategies to ensure adoption and minimize disruption.
• Performance Monitoring: Track key performance indicators (KPIs) and project health metrics through Hive and ServiceNow. Provide accurate forecasting and reporting to stakeholders.
• Process Documentation: Create and maintain comprehensive documentation including management toolkits, scorecards, and governance artifacts to support transparency and repeatability.
• Continuous Improvement: Identify opportunities to optimize Service Center processes and implement best practices for IT project delivery.
• Cross-Functional Collaboration: Work closely with technical teams, business units, and external partners to ensure seamless integration of solutions.
• Leadership & Mentorship: Provide guidance to project team members and contribute to building a culture of accountability, collaboration, and innovation.
• Strategic Alignment: Connect project objectives to broader organizational goals, ensuring short-term deliverables support long-term business outcomes and ensure project objectives align with IT Service Center best support practices.
• Negotiation & Influence: Secure necessary resources and gain stakeholder buy-in for project success through effective negotiation and relationship management.

Qualifications

• 4 8 years of experience, preferred
• Project Management Professional (PMP) certification preferred
• Experience with IT Service Management (ITSM) frameworks such as ITIL, preferred
• Bachelor's degree in related field, or equivalent work experience.
• Experience in leading IT initiatives with a demonstrated ability to execute on time and on budget, preferred
• Ability to influence and negotiate with stakeholders at all levels, preferred
• Ability to effectively plan and organize an initiative, preferred
• Prioritize tasks, manage time effectively, and ensure that the deliverables are completed within the set timeframe, preferred
• Strong interpersonal, collaboration, organization, and problem-solving skills, preferred
• Detail oriented and highly motivated, preferred
• Possess high level of personal initiative, preferred
• Proficiency in Microsoft Office products is preferred
• Proficiency in Hive project management software, preferred

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects.
• Develops technical solutions to a wide range of difficult problems.
• Work independently with minimal supervision, taking full ownership of projects and driving them to successful completion.
• Influence stakeholders and negotiate resources to ensure project success.
• Deliver clear, concise, and transparent updates to stakeholders, including project health, risks, and forecasts.
• Develops technical solutions to a wide range of difficult problems.
• Proactively identify risks and issues, develop mitigation strategies, and resolve challenges with sound judgment.
• Stay current with industry best practices, emerging technologies, and project management trends to enhance your effectiveness.
• Act as a mentor to less experienced colleagues including Project Advisors.

Anticipated salary range:$80,900.00 - $127,050.00

Bonus eligible:No

Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs
  

Application window anticipated to close:3/22/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidates geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.